Using the Help Center mobile layout on devices

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3 Comments

  • Team Brivity

    Hi,

    Is there a way to customize the mobile platform via code? Or is it just default options given, except the few things we can change? If there's no way to customize the code, will there be an option to do so in the future?

    Reason I ask is because I setup the desktop site to use Instant Search and Article Suggestions, which seem to not work when the Mobile Site is enabled. For now, I setup media queries, but it's not as friendly as the mobile site of course. Also, the mobile site looks a tad gross in spots (all hyperlinks to articles are all mushed together in categories). 

    It would be nice to be able to customize the mobile site, since we get control of the desktop.

    Thanks for the help!

    0
  • Lisa

    Hi!

    I tried to follow these instructions:

    To use the mobile layout on devices

    1. In Guide, click the Settings () icon in the sidebar.
    2. Under Integrations, select the Mobile Layout option.
    3. Click Update.

    Unfortunately, "Mobile Layout" is not a possibility under my integration settings. I have Guide Professional.

    Where can I find it otherwise?

    Thanks,

    Lisa

    2
  • Jacob Colberg

    The way this document reads is very confusing.  Can you clarify that if you are using the Copenhagen theme you wont see the Mobile Layout section or not?  I don't see it in my professional account either.  

    0

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