Branding your Help Center

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68 Comments

  • Nicole - Community Manager
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    Hey Ron - 

    I saw that you got a resolution in another thread. For anyone else running into this issue, you can find Ron's answer here: https://support.zendesk.com/hc/en-us/community/posts/115007207887/comments/360005506413

    0
  • Bobby Daly
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    Hi,

     

    I have been customizing my colors in the following way:

     

    However, when I test it out, on some options (top right to make a new post), it provides blue background with blue text so nothing can be read, like this:

    It appears that no matter what color I select for "Brand color," the same issue occurs. 

     

    How can I adjust this, please?

     

    Thanks!

    ~Bobby

    0
  • Gorka Cardona-Lauridsen
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    Hi Bobby

    I have not been able to reproduce what you are experiencing with the newest version of the Copenhagen theme.

    If you are using a Custom theme derived from the Copenhagen theme the CSS file should contain:

    .button-large, input[type="submit"] {
    background-color: $brand_color;
    border: 0;
    border-radius: 4px;
    color: $brand_text_color;
    font-size: 14px;
    font-weight: 400;
    line-height: 2.72;
    min-width: 190px;
    padding: 0 1.9286em;
    width: 100%;
    }

    It could be that "color: $brand_text_color;" has been changed to "color: $brand_color;" in which case you would see what you are seeing. If that is the case change "color: $brand_color;" to "color: $brand_text_color;".

    Depending on how much configuration and customization you have already done, an easier solution may be to simply get a new clean copy on the Copenhagen theme, by clicking "Add new theme" in on the themes page and choosing the Copenhagen theme among the four options.

    If these suggestions do not solve the problem, please create support ticket.

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  • Sushant Awalekar
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    Hello Bobby,

    Unknowingly you have changed the contrast ratio of Brand text color to 1, so regardless of what brand color you select, It will always hides the brand text color. So you can easily fix this issue just by changing(increasing) the contrast ratio.

    Here is how you can accomplish this change:



    Hope this helps!

    Happy Theming

     

     

     

    Regards,

    Sushant

     

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  • Chris Norris
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    The Helpcenter theme is very outdated. It looks like someone wrote the code in a  Microsoft Word. Is there any chance we are going to get a more modern update or at the very least more customization so we can modernize it ourselves? 

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  • Sebastiaan Wijchers
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    Hello Chris,

    Are you talking about the default Copenhagen theme? I think it's a great start for customization! 

    Anyway, there's also a theme marketplace:

    https://www.zendesk.com/marketplace/themes/

    And you can find free themes available online as well!

    With kind regards,

    Sebastiaan
    Sparkly ⭐

    0
  • Janice Whiteside
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    I want to change the size of the font on the text inside the buttons on the copenhagen theme home page.

    I've checked the style.css .button code but when I change the font-size then preview - nothing happens ?.

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  • Kay
    Comment actions Permalink

    Hi Janice,

    Since you are referring to the homepage. I think with buttons you mean these, right?

     

    You need to edit another CSS line.
    Search for .blocks-item-title

    And add font-size: 20px; to that.

    1

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