Insights recipe: Top problem tickets by unsolved incidents Follow


1 comment

  • Avatar
    Matt Sambell

    Thanks for this!

    I've tried adding into the table, beside the problem ticket ID, the problem ticket subject (title), but to no avail. Our team would love this - to be able to know the 'top' unsolved problems from a glance.

    Is this possible?


Please sign in to leave a comment.

Powered by Zendesk