Analyzing call data with Insights (Talk Professional and Enterprise) Follow

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2 comments

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    Justin Smith

    Is it possible to pull the phone number friendly names into Insights so we're not filtering by 20 random phone numbers without names?

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    Caroline Kello

    Hey Justin,

    This is data that we're currently not pushing so unfortunately it's not a non-trivial update for us to make to surface this within Insights. However it is an update that we want to make, for the exact reasons you're mentioning, but I'm unable to provide a timeline for it at the moment. 

    Thanks for the feedback, seems like we're on the same page at least! 

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