Emailing end-users different messages for requests created by them vs for them Follow

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3 comments

  • Avatar
    Alice Ramos

    Can I exclude some end users from receiving the Notify requester of received request? 

  • Avatar
    Katharina Beckmann

    Hi Alice,

    I guess you could probably exclude users with specific tags from receiving the notification?

    Just add a tag (for example "no_acknowledgement") to the user account(s) which should be excluded from the notifications and then add this as a condition to the trigger:

  • Avatar
    Jessie Schutz

    Thanks for helping out, Katharina!

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