Forwarding your incoming support email to Zendesk using Gmail/Google Apps Follow

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    Bisnoo Saha

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    Jeremy Flanagan

    We use this feature all the time, but up until now, it's only been company sanctioned aliases, through our corporate google account. One of our teams has created a user facing alias as a personal gmail account and wants to route these tickets through Zendesk. Are there precautions we should take or any security risks?

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