Subprocessors and Subcontractors Follow

Zendesk maintains an up-to-date list of the names and locations of all subprocessors and subcontractors (including members of the Zendesk Group and third parties) utilized for data hosting or other Processing of Service Data, which might include Personal Data.

This list is below, or you can obtain a copy by contacting privacy@zendesk.com.

Subprocessor List

  • GoodData Corporation (Insights and Analytics)
    111 Sutter Street, San Francisco, CA 94101, USA
  • Metaverse Mod Squad (Support) (1)
    1300 S. Street, Sacramento, CA 95811, USA
  • Twilio, INC. (Zendesk Talk)
    645 Harrison Street, San Francisco, CA 94107, USA
  • Zendesk Pty. Ltd  
    3/395 Collins St, Melbourne VIC 3000, Australia
  • Zendesk, Inc.
    1019 Market Street, San Francisco, CA 94103, USA
  • Zendesk, Inc.
    989 Market Street, San Francisco, CA 94103, USA
  • Zendesk Inc.
    1 S Pinckney St. Madison, WI 53703, USA
  • Zendesk Inc.
    Unit C, 8th Floor, W Fifth Avenue, 32nd cor 5th St, Bonifacio, Global City, Taguig City, Philippines
  • Zendesk International Ltd
    One Grand Parade, Ranelagh, Dublin 6, Ireland
  • Zendesk UK Ltd
    30 Eastbourne Terrace, W2 6LA, London, United Kingdom
  • Zendesk Singapore Pte. Ltd.
    401 Commonwealth Drive Haw Par Technocentre, #07-01
  • Amazon Web Services, Inc.
    USA
  • Amazon Data Services Ireland Ltd
    Ireland

Subcontractor List

  • Equinix (fka TelecityGroup Ireland Limited (Dublin Data Centre))
    Dublin, Ireland
  • Equinix (fka TelecityGroup Germany GmbH (German Data Centre))
    Frankfurt am Main, Germany
  • RagingWire Enterprise Solutions, Inc.(US Data Center)
    44664 Guilford Dr, Ashburn, VA 20147, USA
  • RagingWire Enterprise Solutions, Inc.(US Data Center)
    1200 Striker Ave, Sacramento, CA 95834, USA

 

(1) This third-party service provider assists Zendesk with the provision of customer service only and is not involved in technical operations which would include the prevention of and addressing technical or service issues.  This third party service provider has limited access to Subscribers' information, including Service Data. This limited access is dependent on the access granted by Subscribers to Zendesk's third-party service provider as detailed in the documentation.  This third-party service provider may have access to the following identifying information about Subscribers and End-users for the sole purpose of dealing with Subscribers' service requests; first and last name, email address and phone number.

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