Where can I find my Zendesk subdomain?

Question

Where can I find my Zendesk subdomain?

Answer

Your subdomain is its unique identifier. There are a few ways to find it:

Select a subdomain

If you recently logged into your account, check to see if we can determine your subdomain for you: 

Choose subdomain

.zendesk.com Go to account

Note: You can enter your subdomain above only if you are viewing this article in our Help Center. If you're viewing this article in the Web Widget, click the arrow icon () in the upper-right hand corner of the Web Widget to open this article in a new browser tab.

Check your URL

If you didn't enable the host-mapping feature in Zendesk Support, your subdomain can be identified from the account's URL: https://yoursubdomain.zendesk.com

Request an email

You can also get a list of Zendesk subdomains that your email address is associated with from the Remind me page where you are presented with the following prompt:

Type your email address and you will receive your subdomain via email. If you don't receive the email, check the spam folder of your inbox. Alternatively, this means that there is no account with the email address chosen.