How to localize the banner image in Copenhagen Help Center theme

Return to top
Have more questions? Submit a request


  • Jacob J Christensen - Cloudhuset A/S
    Community Moderator

    Great tip, just became very relevant for me. Thanks Claire!


    Go back to the CSS and search (Ctrl. + F on Window) for the markup you inserted: .hero:lang( for instance.

    Remove what you inserted previously - each part should begin with .hero:lang and end with }

    If you want to use it at a later time you could simply comment it out instead of removing it - in that case put a /* before the markup and */ after.

    Preview the change and Save when you're happy. Hope that helps you out.

  • Allison S

    Hi all, 

    What does it mean to localize the banner? 

    We do need to have our banner responsive to mobile, and the issue is that part of the lettering is cut off when we go tot he help site from mobile. 



  • Brett Bowser
    Zendesk Community Team

    Hey Allison,

    The above is referencing changing your banner based on the language of the visitor. If you notice your banner is not adjusting to the correct size on mobile devices, you'll want to check with your developers as there may be an issue with the custom code in your Guide theme.

    Let me know if you have any other questions for me!

  • Keith


    This really helped, but I want to return to what it was before, where the banner was the default. What do I do? Thanks


Please sign in to leave a comment.

Powered by Zendesk