How do I forward tickets to a non-Support user?

Return to top
Have more questions? Submit a request

62 Comments

  • Dave Dyson
    Zendesk Community Team

    HI Darren,

    Side Conversations are available in the Suite Professional and above plans, and as a Legacy Add-on for Support plans:

    -1
  • Aran Liu

    This is just terrible... cc is such a basic feature. Zendesk is supposed to make our team work faster, but we only have seven agents, and assigning one agent dealing with this every day? Really?

    1

Please sign in to leave a comment.

Powered by Zendesk