Removing ticket attachments Follow



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    Gaëtan Tobie-Echeverria


    where are hosted the attachments ? On zendesk side I guess so why Zendesk does not propose a solution to remove attachments from tickets ?

  • Avatar
    Nicole - Community Manager

    Hi Gaetan- 

    It's something we're looking into, but it's apparently a fairly complex problem. In the meantime, you can use the apps above as a workaround. 

  • Avatar
    Malin Angbo

    Hi! Do you have an update on this one? None of the above apps are working for me. 

  • Avatar
    Nicole - Community Manager

    Hey Malin - 

    We don't yet, but I am expecting an update toward the end of the month. 

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