Zendesk Support Support Tech Notes Tickets Removing ticket attachments Follow Kate Hastings Updated December 08, 2017 22:02 Question How can I remove attachments from tickets in any status? Answer Use one of the following apps: Attachment remover Ticket Redaction App Comments 2 comments Sort by Date Votes Gaëtan Tobie-Echeverria November 30, 2017 09:32 hello where are hosted the attachments ? On zendesk side I guess so why Zendesk does not propose a solution to remove attachments from tickets ? 0 Permalink Nicole Relyea December 08, 2017 22:02 Hi Gaetan- It's something we're looking into, but it's apparently a fairly complex problem. In the meantime, you can use the apps above as a workaround. 0 Permalink Please sign in to leave a comment.