Zendesk Support Support Tech Notes Tickets Removing ticket attachments Follow Kate Hastings Updated January 02, 2018 20:57 Question How can I remove attachments from tickets in any status? Answer You can use one of the following apps to remove attachments from tickets: Attachment remover Ticket Redaction App Comments 4 comments Sort by Date Votes Gaëtan Tobie-Echeverria November 30, 2017 09:32 hello where are hosted the attachments ? On zendesk side I guess so why Zendesk does not propose a solution to remove attachments from tickets ? 0 Permalink Nicole - Community Manager December 08, 2017 22:02 Hi Gaetan- It's something we're looking into, but it's apparently a fairly complex problem. In the meantime, you can use the apps above as a workaround. 0 Permalink Malin Angbo March 01, 2018 19:53 Hi! Do you have an update on this one? None of the above apps are working for me. 0 Permalink Nicole - Community Manager March 01, 2018 19:57 Hey Malin - We don't yet, but I am expecting an update toward the end of the month. 0 Permalink Please sign in to leave a comment.