How do I cancel my Zendesk account? Can Zendesk cancel my account for me?
Agents cannot cancel a Support account. Only the account owner can cancel the account.
To cancel your account
- Click the Zendesk Products icon () in the top bar, then click Admin Center.
- Click Billing details > Go to Cancellations > Cancel account.
For more information about how to make changes to your subscription, see the article: Viewing and managing plan subscriptions.