Agents cannot see the Apps button in the ticket view in Support.
Apps are usually viewable, but the button is currently missing.
Cause & Resolution
This issue is most often related to browser caching and browser extensions. To resolve this issue:
- Clear your browser's cache and cookies.
- Disable all browser extensions and refresh the browser.
- Try accessing Support in a different browser or in private mode.
If the issue persists, submit a ticket to firstname.lastname@example.org.