Zendesk Support Support Tech Notes Zendesk Guide Restrict Help Center category Follow Kate Hastings Created July 29, 2016 13:21 - Updated June 20, 2017 18:49 Question How can I restrict access to a category in my Help Center? Answer Restrict categories by restricting all of the sections within the category. For details, see Restricting access to knowledge base content. Comments 4 comments Sort by Date Votes Julie Shaw September 21, 2016 19:30 The link 'Restricting end-user access to knowledge base content' goes to a topic of how to organize articles - it is not about restricting or allowing access. 0 Permalink Jessie Schutz September 30, 2016 16:11 Hey Julie! Thanks for the heads-up. I've got the linked update now. :) 0 Permalink Candace Alexandres June 12, 2017 20:05 This is fine if you only have a handful of sections but if you have a ton of sections living within a category, this would be very tedious. I'd like to see the ability to have restrictions on not just the section level, but the category level as well. 0 Permalink Jessie Schutz June 15, 2017 20:26 (Edited June 15, 2017 20:26) Hi Candace! Thank you for the suggestion! I checked our Product Feedback forum and was surprised to see that there doesn't seem to be a thread for this yet. If you're willing, it would be great if you could hop over there and share your detailed use case. This helps our Product Managers understand the problem you're trying to solve with your suggestion, and gives other users the opportunity to vote and share their own use cases. 0 Permalink Please sign in to leave a comment.