Attaching Box files to tickets Follow

Question

How do I attach a file from my Box app to a ticket?

Answer

  1. Open the Box app.
  2. Navigate to the file and select Download.
  3. Open your ticket and select Attach file.
  4. Attach the local copy of the file to the ticket.
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Comments

  • 0

    Is the box app customer facing as well? e.g. can be part of the ticket submission form?

    Else - how is this implemented for the end user who needs to attach the files?

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