I have information on another platform that I would like to migrate into Zendesk. How do I do this?
While not everything is able to be migrated into Zendesk through the user interface, there are a variety of resources and features that you are able to utilize to import information.
- Core API: Ticket Import
- If you do not feel comfortable using the API, check the Zendesk Marketplace for third party apps that might be able to assist with this process.
Our Zendesk Partners are also available to help you with importing information into your account.