**In response to the feedback we've received, this spacing change in the ticket properties field has been reverted on August 17th, 2016. Thanks for all of your input.**
Today we continued work we started a few months ago to make the ticket properties fields less cluttered and more consistent.
Why are fields changing?
The initial work earlier this year removed the heavy boxes around the fields to declutter the properties panel. Now, we're continuing the update to ensure that the fields remain consistent across the product. We want to ensure that as you go from screen to screen the UI elements remain consistent. We've also recently made some optimizations to the font size to make the fields more legible, which required additional padding to accommodate for the slightly larger letters.
What's changed exactly?
We've updated the fields to be a consistent height on the ticket properties panel. The goal here is to be consistent with all fields across the product so you have a similar experience on every feature.
What's up with the Priority field placement?
We have a bug currently where the Priority field appears below the Type field. Type and Priority should remain on the same line. This is a bug, not an intended design change. We're addressing this issue right now. I'll update this post once the bug is fix is released.
I've got feedback. How can I reach you?
Software is iterative and your feedback helps us continue to optimize these changes. Please post any and all feedback here!