Can I have an automation check conditions in minutes instead of hours? Follow



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    Oscar Hernandez

    Hi Zendesk,


    Is there an update on this?  We specialize on - on demand services where it's the minutes that count and not the hours.  How can we have an automation that can check for minutes as a condition?

    Maybe there is a beta or a work around?



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    Nicole - Community Manager

    Hi Oscar, 

    This article is current and up-to-date. We are not currently planning to change the increments for automations. 

  • Avatar
    Oscar Hernandez

    Got it.  Thanks for the update.

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