Can I sync my Zendesk Support macros and Chat shortcuts? Follow

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2 comments

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    Francisco Hirschler

    This would be really helpful .... Anyone having the chat and support suites installed could use the same macros in both. Any chances of having this implemented in future ?

     

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    Jessie Schutz

    Hey Francisco! Sorry for the delayed response!

    I looked into this, and it appears that we're in the very early discussion phase about this. This early in the process there's no timeline available or anything like, but we recognize that's it something that folks would like to see. 

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