Who is the owner of my account?

Question

How do I find the owner or admin of my Zendesk account?

Answer

You can locate the account owner in Admin Center, depending on your access permissions. There are three ways to find the account owner:

• Contacts page
• Team members page
• Bulk manage page

Note: You don't have access to the Team members page if your role is a contributor. For more information, see About team member product roles and access.

Contacts page

To identify the account owner on the Contacts page:

1. In Admin Center, click Account in the sidebar, then select Billing > Contacts

2. The Contacts page appears with a list of contacts. The account owner appears at the top of the list

   

Team members page

To identify the account owner on the Team members page:

1. In Admin Center, click People in the sidebar, then select Team > Team members
2. If your account has many team members, click Filter to narrow the results. In the Product and role dropdown, select Admin under Support. The account owner has the admin role by default

3. Scroll through the results and find the team member that has the Account owner label next to their name

   

Bulk manage page

To find the account owner on the bulk manage page:

1. In Admin Center, click People in the sidebar, then select Team > Team members
2. Click Bulk manage above the list of team members. A new page opens in your browser

3. The account owner appears at the top of the list with the (Owner) label next to their Administrator role