Global access to Insights reports before downgrading agent author Follow



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    Marty Whitby

    How can an administrator change this access?

    What happens if the person leaves an organisation before this occurs?

    Or if the account role is downgraded to an end user inadvertently by an API process? If the author account is updated the report permissions are not reinstated automatically even though the unique ZD ID for the user remains the same.


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    Jessie - Community Manager

    Hi Marty!

    I'm not actually sure what the answer to your question is, so I'm going to check with some of our Insights experts to see what I can find out for you. Stand by!

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    Daniel Yousaf

    Hi Marty,

    I've created a ticket for your question so we can get some more details.   I just sent you an email - talk to you soon!


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