Do I need a new Zendesk support email for each external address I connect? Follow

Question

When adding multiple external email addresses as support addresses in my account, do I need to make a new Zendesk address per external email to forward to?

Answer

No, you do not need a new Zendesk support address per external email you are configuring. All external emails can be forward to the same Zendesk support address, support@subdomain.zendesk.com, where subdomain refers to your specific account's name.

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