Auto response Facebook private messages Follow

Question

Can I create and send canned auto response directly in a Facebook private message?

Answer

It is currently not possible to reply and send a canned or automated response to directly in a Facebook private message.

However you are able send canned auto response email if the requester of the ticket has an email address linked to the requester profile.

Have more questions? Submit a request

Comments

Please sign in to leave a comment.

Powered by Zendesk