How do I identify ticket field IDs for non-editable system ticket fields?

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2 Comments

  • Jon Cox
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    How do i get a list of field names with associated tag as found here.

    https://{domain}.zendesk.com/agent/admin/ticket_fields

    That i can export?

     

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  • Leandro Vasconcelos Sava
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    @Jon Cox 

    I would advise to use the following API: https://{domain}.zendesk.com/api/v2/ticket_fields.json

    The API mentioned above will give you all the details for the ticket fields including the associated tag. Next step is to copy the data and use an online converter from JSON to CSV.

    I hope it helps!

     

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