How do I get new updates and features added to my custom Help Center theme?
We do not push updates to avoid causing issues with your custom theme that the new updates could create. To get new Help Center features and updates, you can either switch to a new theme and it will have new updates automatically, or we often provide how to guides on implementing the code needed for the features.
Examples of this include:
- Help Center Instant Search is Available for All Customers
- Upgrading to the new Help Center Community
- Adding profiles to your custom Help Center theme
To find out if you are using a custom theme in Help Center, go to General > Customize Design. If you are on a custom theme, it was display Custom Theme or whatever you named your theme:
If you are not on a custom theme it will show the default name of the theme from Help Center, for example, Copenhagen: