How can I send or resend a verification email for users? Follow

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3 comments

  • Avatar
    Martin Cowie

    What if "Resend verification email" is greyed out?

  • Avatar
    Nicole Relyea (Edited )

    Hey Martin - 

    Welcome to the Zendesk Community! 

    Three questions: 

    1) Have you verified that the email address is good and there aren't any typos? 

    2) Has someone already re-sent a verification email? 

    3) Is the Help Center active? 

  • Avatar
    Reverend Chicagodom

    From the main screen I clicked the upper right three dots, then "Options", then "View and Edit Profile" Nowhere do I see "resend verification email". 

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