How do I create a report with the number of private comments by date? Follow

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Disclaimer: This article is provided for instructional purposes only. Zendesk does not support or guarantee custom reports. Please post any issues you have in the comments section or try searching for a solution online. 

Question

How do I create a report with the number of private comments by date?

Answer

There are multiple methods to capture the date of an event in Insights; however, if you wanted to know the date a private comment was added, you would use the # Private Comments metric from the What panel and the Date (User Updated) from the How panel. 

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