How can I see user email addresses in Insights? Follow

Question

How can I see user's email addresses in Insights/GoodData?

Answer

At this time, for security reasons and by current design, the email address is not an item that you can display in Insights reports.

There is a drill in setting you can add to your report, so if you click the user ID, it should take you to the user's profile within Support.

If you export that list, you can extract those user IDs and use the API below to extract the email addresses:

https://subdomain.zendesk.com/api/v2/users/UserIdHere.json
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