Preventing poor Help Center load times by following templating best practices

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  • Dan Cooper
    Community Moderator

    Is {{category_tree_with_articles}} still a helper?  I'm not finding it in any of the Help Center Templates docs. 

  • Erika Camille Sundian
    Zendesk Community Team

    Hello Dan Cooper,

    Upon checking {{category_tree_with_articles}} was deprecated, along with:

    • chat
    • chat_about_my_ticket
    • trending_questions_list
    • asset cdn=“legacy”
    • category_tree_with_article
    • section_tree_with_article
    • pagination
    • user_info

    Please see Upgrading from Templating API v1 for more information! :)

  • Vladan Jovic
    Community Moderator

    Is there any replacement for {{trending_questions_list}} ? 

  • Brett Bowser
    Zendesk Community Team

    Hey Vlad,

    I did some digging on my end and it doesn't look like there's a replacement for this placeholder at this time.

    Let me know if you have any other questions!


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