How can I format images as hyperlinks within a ticket comment?

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  • Amy Waugh



    I am trying to add an image as a hyperlink to the email signature, it appears in Zendesk when I hit submit but doesn't appear in the email that gets sent to the customer

  • Wasim Cairns

    Hey Kate,

    Thanks for this - but I have a related question.

    I added my company logo to my signature at the bottom of each ticket - is it possible to make the image clickable (as in linked to my company website) so my customers can go straight to my website?

    That would be a great help!

  • Devan - Community Manager
    Zendesk Community Team

    Hello Wasim Cairns,

    I responded to your post in a previous post of yours. Let us know if there is anything else we can help you troubleshoot.

    Best regards. 


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