How do I bulk delete organizations and users in Zendesk Support? Follow

Question

How do I bulk delete organizations and users in my Support account?

Answer

Organizations

At this time, there is not a method to bulk delete organization from within the agent interface. However, there is an app that offers this functionality, Bulk Delete Organizations app.

Note: This app is third party and therefore not support by Zendesk, but it is offered to extend functionality when needed.

Another option would be leveraging our API with a custom script (see Bulk Delete Organizations).

Users

From the agent interface, users can be bulk deleted by going to Admin > Manage > People, then selecting Bulk end-user delete in the upper right Bulk Management menu. 

Users can also be bulk deleted via the API bulk user delete endpoint with a custom script (see Bulk deleting users). 

 

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