Can I purchase different plan licenses for different agents within the same Support account?

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  • Reine Berg

    In this way I think you loose some upgrades.

    Ea.I would love to have reports, but not all in the staff needs this, only me as Admin.

    Portal issues, Client's love having the ability to check and update tickets, It's shouldn't be necessary to make the upgrade for all agents since they doesn't work in the portal, the answers will apear anyway.

  • Nicole - Community Manager

    Hi Reine,

    Thank you for your feedback. We've shared it with the team that handles pricing and packaging for our products.


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