Why is my ticket field not displaying to end users on my Submit a Request form? Follow



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    Joana Crisostomo


    I've managed to enable customised fields to the 'submit a request' form. However, I seem to be unable to edit the fields order of appearance - though I was able to do this for the web widget contact form.

    Is there any workaround I'm missing?


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    Nicole - Community Manager

    Hi Joana - 

    Currently, there is not much ability to manage the order of ticket form fields. But I encourage you to add your voice to this Product Feedback thread: 

    Reorder ticket form fields

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