Facebook Business Manager for Zendesk

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  • Miley Lien


    Can you tell me how to integrate each Facebook page with Support account individually. Thanks a lot!

  • Kelvin Yau

    When will Zendesk support Facebook Business Manager? 

  • Adam Gudmundsson

    I don't quite understand? 
    We have 15 sites created in business manager all connected to Zendesk Message, and before that, Zendesk Support. 

    If you're looking for anything but Messenger support, I wouldn't recommend Zendesk anyway since I feel like there are many other tools to handle social media channels.

  • Gavin F

    I'm also unclear on this article.  We had multiple pages linked to ZD that were governed by FB Business Manager, and up until about a month ago, everything worked fine.  Now tickets are no longer created in ZD even though the admin panel shows the links are fine.  In working with support, I'm now told this doesn't work even though it did until recently?

  • Nicole Saunders
    Zendesk Community Team

    Hi Gavin,

    I see that you also submitted a support ticket for this issue and got things resolved there. Do let us know if there's anything else we can assist you with.


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