Where can I find my installed apps in my Zendesk?

Question

I've installed new apps but I don't see them when I open a ticket. How do I view my installed apps and integrations?

Answer

1. Verify the location of the app from Admin > Apps > Manage and select the app in question. 
2. In the App details section, find the location information.
   
    

For ticket apps

• Verify you have the Apps button in the top right. This displays your app sidebar, where the app can be found. 
  
  

For main navigation apps

• Check the toolbar along the left-hand side of the page for the app icon.