Can I bulk create tickets to email my users? Follow

 Question

Is it possible to create bulk tickets to send out to my customers? 

Answer

For accounts on Enterprise or Professional (with Customer Lists add-on)

If you are using the Customer Lists feature, you may pursue the following options. 

For accounts on Essential, Team, and Professional (without Customer Lists add-on)

Without the use of Customer Lists, your option for bulk creating tickets is through the use of our create many tickets endpoint on our Core API.

Have more questions? Submit a request

Please sign in to leave a comment.

Powered by Zendesk