How do I merge or migrate two Zendesk accounts?

Question

I have multiple Zendesk Support accounts that I would like to consolidate. How can I move the data from one Support account into another Support account?

Answer

You have three options to migrate or merge data from one Zendesk Support account into another.

• Self-service migration

You can choose to leverage our Core API to migrate this content yourself. Use incremental export API to export the data and ticket import API to send the data.

• Zendesk partner service

Work with one of our Zendesk partners to handle your data migration. Please reach out to the partner directly for more information. 

• Zendesk's paid Professional Services

Engage with our Zendesk Services team, for a fee, to handle your data migration. 

Reach out to your account executive should you decide to use either Partner Services or our paid Professional Services to handle your data migration.