Can end users access Zendesk data through the use of the API?

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2 Comments

  • Viorica Pop

    Hi Kate,

    Very recent I tried to use the API to display organization custom field data on a request form. Soon after that I realized that I cannot use the /api/v2/organizations.json endpoints since is allowed only for Agents.

    Is there a way to display custom fields data at organization level to end-users? (my case is an request form).

     

    Thanks!

     

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  • Philip Z.

    Actually I found this really useful: https://developer.zendesk.com/rest_api/docs/core/requests depends on the use-case / need, only certain functions are allowed for end-users via Zendesk API.

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