How to use JIRA Filters to see Zendesk Tickets in JIRA Follow

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2 comments

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    Ben

    I can see the Jira_escalated tag on my Zendesk ticket but it does not come through to JIRA ?? Have you heard of this issue? I checked all of our linked tickets in Jira and none of them have this tag in JIRA.

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    Philip Z.

    Hi Ben, Thank you for submitting this question, it sounds like there may be something wrong with your configuration. I'll see you in a support ticket to gather more details about this.

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