Can I export the data from the Reporting Overview reports? Follow

Question

I would like to export the data from the reports on my Reporting Overview page. How can I download these reports?

Answer

Currently, it is not possible for reports to be exported from the Overview page found via Reporting > Overview.

If you are on Professional or Enterprise, you may create reports within Insights for exporting. Please note that Insights includes a default dashboard entitled Overview. This dashboard can be exported.  

If you are on Essential or Team, you can gather ticket data through the use of the API to use with an external reporting tool.

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