Question
I have both custom user and organization fields. Where can I find the field key for these custom fields?
Answer
Field keys are used for importing both users and organizations, as well as allowing you to use a custom field in placeholders and API calls.
Organization field keys
- Navigate to Admin > Manage > Organization fields.
- Click on the custom organization field.
- On the right-hand side of your screen, the field will open for edit.
- Below Field title shown to agents you will see the field key.
User field keys
- Navigate to Admin > Manage > User fields.
- Click on the custom user field.
- On the right-hand side of your screen, the field will open for edit.
- Below Field title shown to agents you will see the field key.
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