How do I create a Support trial account?

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6 Comments

  • Dalia Batyeh

    Hi,
    I keep getting page not found when i open the registration page and keep getting error in submitting the request..any help?

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  • Nicole S.
    Zendesk Community Team

    HI Dalia - I'm looking into this. In the meantime, could you share a screenshot of the error you're getting? 

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  • Dalia Batyeh

    Thanks Nicole,
    when i go to the registration page (https://www.zendesk.com/register)

    it looks like this

    and when i try to submit the form i got this page not found page
    can you please help, how can i proceed the registration?

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  • Katie Dougherty
    Zendesk Community Team

    Hi Dalia Batyeh,

    I'm sorry to hear you are still running into issues with your registration!

    It seems you are navigating to the correct URL, https://www.zendesk.com/register/.  However, based on your screenshots, you may be trying to sign up on an unsupported browser. 

    Would you mind trying to sign up on a different web browser such as Chrome, Safari, or Firefox? If you have any questions about Zendesk Support system requirements, please visit this help center article

    If you are still having trouble, I'd be happy to put you in contact with our Sales and Support Team at Zendesk! 

    Looking forward to hearing from you.

    Katie

     

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  • Dalia Batyeh

    Hi Katie Dougherty,

    Unfortunately the issue still exist, although i tried different browsers (chrome, Firefox and IE) and also i followed the advice provided in the link you attached

     

    Are there other things i need to do to get the page style and functionality work as expected?


    Thanks.

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  • Katie Dougherty
    Zendesk Community Team

    Hi Dalia Batyeh

    Thank you for completing the steps above! I am sorry to hear you are still running into issues and I will create a ticket on your behalf and get it in front of our Advocacy Team.  Please lookout for an email from our team so they can help address your questions!

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