Can I add custom ticket field values to e-mail notifications? Follow

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2 comments

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    Deidre Jones

    How do I find the field ID for system fields. Looking for Subject field id

  • Avatar
    Jessie Schutz

    Hi Deidre!

    Numerical field IDs are only given to custom ticket fields. If you tell me more about what you're working on, I might be able to help you figure out where to find what you need!

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