Hey there community!
I’d like to invite you and your team to the Zendesk Multichannel Road Trip, a series of events we’re hosting across Europe, focused on making Multichannel Simple and Successful.
Email. Phone. Chat. Messaging. SMS. Customers want to connect with companies over a variety of channels. And regardless of channel, they expect a seamless experience. How do we provide it?
At these events, we’ll cover:
● Industry trends related to Multichannel support
● How to think about which channels to add next and get started quickly
● How other businesses are improving agent productivity and customer satisfaction with a more seamless support experience
● Tips and tricks for support leaders to successfully manage multiple channels
Join us to learn more about how businesses are improving the experience for their customers with an integrated multichannel approach with an afternoon of training, discussions and a happy hour.
Find the nearest city near you and register here now. I hope you can join us for Multichannel Road Trip!