Adding and managing Text numbers (Talk Team, Professional, and Enterprise)

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5 Comments

  • Alain Doig

    Are there Australian any available mobile numbers that are available for both text and talk? How do I get one?

    2
  • Bobby Cox

    I just set up my Talk number to receive Texts. Sending texts outside our set business hours failed. Is this by design or something I can fix with a trigger/automation? 

    0
  • Jessie - Community Manager

    Hi Bobby!

    To clarify: are incoming texts not being received outside of business hours? Or are texts your agents send outside of business hours not going through?

    0
  • Bobby Cox

    Errors were reported inbound. I believe now it was user error, as I was able to test both inbound and responses successfully outside business hours. 

    0
  • Jessie - Community Manager

    Hey Bobby!

    That's great news! Let us know if you need anything else. :)

    0

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