Why all of a sudden all requests fail with a 403 Forbidden code in the Mobile Support SDK?
If you are seeing multiple requests failing with a 403 Forbidden error code, this could be due to the fact that we recently fixed a bug which allowed agent, owner and admin emails to be used for authentication in the Mobile Support SDK.
If you are using an email associated to your Zendesk account(i.e. agent, admin or owner email for your users), please change the email address either in your identity or within the agent interface.
If you are using an email which is unassociated with your Zendesk account, as explained above, and you still see this error, please contact our customer support team and include the full log output you are getting: iOS / Android.