Mobile Support SDK: Why are all of my end-users called Mobile App User?

Have more questions? Submit a request

3 Comments

  • Amer Sultan

    Hello,

     

    Are we looking for a specific version of Zendesk library to check against the mentioned solution.
    We are on ZendeskSDK (2.3.0) and Swift 4.2, the method which we can find in the library is

    • let ident = Identity.createAnonymous(name: "Test XYZ", email: "usera@XYZ.com")
      Zendesk.instance?.setIdentity(ident) *

    Please confirm if this is appropriate for the solution?

    0
  • Brett - Community Manager

    Hi Amer,

    I was able to reach out internally and it looks like our documentation is using old code snippets. What you're using is correct :) I've also attached our Support SDK for iOS in a nutshell documentation which should also be helpful.

    Let us know if you have any other questions!

    0
  • Matteo

    Hi Amer,

    I have updated the snippets in the article to the most recent version, thank you for reporting it.

    Let us know if you have any other questions!

    0

Please sign in to leave a comment.

Powered by Zendesk