What are the most common Talk error messages?

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4 Comments

  • Thomas de Silva

    Hi Carl.

     

    Thank you so much for sharing!!

    #helpsome regards,
    Thomas de Silva

    Zendesk Consultant @ helphouse.io

     

     

    1
  • Larry Click

    Why would Talk say "Call Rejected"? Number was not blocked and user was not suspended. 

    0
  • Ben Van Iten
    Zendesk Community Team

    Hi Larry,

    I'm sorry to hear that you are running into this.

    -Have other users in your account been able to replicate this error?
    -Does the issue continue after clearing cache/cookies?
    -Could you share the country that you are both calling from, and trying to call?

    Thanks!

    0
  • Adam Jacknow

    I just switched to a new Mac using the M1 chip and Big Sur OS. I'm using Safari and been trying all morning to figure out how to make outbound calls from ZD and successfully receive calls. There are a number of glitches to replicate and hoping there is already a thread?

    0

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