Why was host mapping removed from my account?

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5 Comments

  • chen wang

    Hi Anna

    After I modified my host mapping, my SSL was not successfully modified, so I cannot access the Zendesk page now. Is there any way to remove the host mapping

    1
  • chen wang

    I can't go to ZenDesk right now

    1
  • Brett Bowser
    Zendesk Community Team

    Hey Chen,

    I bumped the priority of your ticket you have open with our Customer Care team to get eyes on your query faster. One of our agents will follow up with you in your private ticket.

    Thanks!

    0
  • chen wang

    hi Brett
        I need help from the Zendesk team to unhost my Zendesk page, and I can't log in to my Zendesk admin background right now.If you can provide me with the telephone contact information of the Chinese customer service, thank you

    0
  • chen wang

    My Zendesk background mapping address is: subdomain.zendesk.com, and the mapping address is: redacted .Now neither address can be logged in, please ask zendesk team to help me delete the current host mapping

    Subdomain redacted by the Zendesk Community Team.

    0

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