Can I create articles under Help Center categories?
No, it is not possible to create articles directly within categories. Due to the way the Help Center was developed, articles can only be placed within a section, and sections within categories.
As a workaround, create only one category and restructure your FAQs to have multiple sections inside that single category. Help Center will display the sections in the Home page, if there is only one category where all the sections reside in. For more information on this, see Getting started with Guide: Setting up.