Can I create articles under Help Center categories?

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  • Ryan Boyer

    Is there any way to permission users so that articles must go into subsections and not sections if that is under a category? For example, if section has subsections and a user mistakenly does not put the article in a subsection, then the article will be a "free standing" article in the section. Is there any way to prevent that? Thanks!

  • Nicole S.
    Zendesk Community Team

    Hi Ryan - 

    There are not permissions around article location, it's just something you'll have to train your publishers on and check. 


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